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INFORMATION

Certificate of authenticity
Guarantee
Include a message
Mounting and framing
Postage
Print materials
Special offers
Testimonials

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Certificate of authenticity Each print is accompanied by a certificate of authenticity which bears the edition number, the signature and some architectural and historical information as well as a short biography of the artist. The certificate has an embossed stamp next to the signature. On framed prints the certificate is attached to the back of the frame.
Colour Every effort has been made to make the images on the website the same quality as the prints. However, the image quality on a computer screen is not the same as a print on watercolour paper. The colour of the prints will vary slightly from that on your screen but the vibrancy and richness of colour will be far superior on the prints.
Contact

For general enquiries email Ian Fraser
Telephone: +44(0)1865 864100
About Ian Fraser

Copyright The copyright of all images on this site is owned exclusively by the artist throughout the world. Any use of an image without the artist’s consent is illegal.
Guarantee We are confident that you will be pleased with your prints. If you are not completely satisfied please return unframed prints to us within 21 days in the original packaging for a full refund minus postage costs. All framed prints are made to order so cannot be returned.
Materials All the materials we use are acid free and archival, including the tissue used for packaging. The prints are on 310gsm watercolour paper that has a natural white colour and a slight texture. The best available archival inks are used for longevity, however, as with all artworks, the prints should be kept away from direct sunlight to avoid damage.
Mounting and framing Our rectangular prints are 329x483mm and the panoramic prints are 594x210mm. The Oxford BluePrints are 329x329mm. All print sizes are the paper size.
To see a print framed, open the page for that print and scroll to the bottom of the page. Click on the moulding to see the print framed in that moulding and click add to cart to buy that print framed with that moulding.
Rectangular landscape format frames are 570x385mm and 530x420mm. All portrait format frames are 420x530mm and all panoramic frames are 650x305mm. (All frame sizes are the glass size).
Our mounts are made with conservation grade acid free white core mountboard. There is a choice of silver, gold, black, white and oak mouldings.
Ordering prints Buying through our website is safe and easy using our secure server.
1.You can see the print(s) you have selected, their individual price and the total price as you add items to your shopping basket. Once you are happy with your selection click on the 'checkout' button.
2. You will then be taken to a screen where you will be asked to enter your name, address and contact details. Click the 'go to secure payment' button once you have entered your details.
3. You need to have your credit card details to hand as, for your added security, the page will lapse if the details are not completed within a predetermined time.
4. You will then go to World Pay's secure server (you will see a small padlock in the bottom right of your screen). Click on the type of credit card you wish to use, enter your credit card details then click on 'make payment'.
5. You will shortly receive an e-mail from World Pay confirming your order and giving you a Merchant's Reference and Transaction number. We advise you to print out this page as it acts as your receipt. Should you need to contact us we will need to know these numbers.
Order by phone We are happy to take payments by telephone with Visa, Mastercard, American Express. Please call +44(0)1865 864100.
Postage

PLEASE NOTE:- Prints sent to EU countries may incur a customs charge at the destination.

Prints are posted worldwide in very tough large diameter waterproof cardboard tubes.
Print postage rates:- UK £3-75. Europe £8-00. Worldwide £16-00.
Most prints are dispatched within 2 working days of receiving the order.

FRAMED PRINTS
Framed prints are dispatched in dedicated frame transit packaging. We use the Parcel Force 48 service. If you are out Parcel Force will leave you a card and also attempt redelivery the next working day. Alternatively you can contact them to arrange for redelivery or collection.
Framed print delivery and packing cost £16-50.
Free delivery on all orders over £250.

Prices VA Prints reserves the right to alter prices without prior notification.
Cookies VA Prints believes in only using website cookies when strictly necessary and will not use cookies for any targeted or advertising purposes. By using the VA Prints website you are agreeing to allow the use of the cookies as defined by us.
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at: www.allaboutcookies.org.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.
Privacy

Your privacy is very important to us and we are committed to treating your personal data, e.g. your name, telephone number, e-mail address, billing and delivery address, with total respect and confidentiality.
We do not share any of your data with any third party, except for the purposes of fulfilling your delivery with our delivery partners.

We do not have access to your payment details. Your order is processed on our behalf by World Pay. Please note, we are required to retain transaction data (except payment details as above) for a period of 7 years to comply with HMRC requirements.
When you purchase a print from us, we will use the information you provide us to fulfil our obligations to you in providing the service, and will only use your details to keep you up to date about occasional offers that may be of interest to you. If you do not wish to be kept informed please let us know.
You have a right to access the personal information that is held about you. To obtain a copy of the personal information we hold about you, please email us at ian.fraser@vaprints.co.uk enclosing your name, address and transaction number and the details of your request. 
You have the right to ask us to delete any data we may hold about you. If you would like to exercise this right please contact us.